Returns & Exchanges
Kamakura Shirts Global strives for complete customer satisfaction; if you are not satisfied with your purchase, you may return or exchange unworn items within 30 days of delivery. Please ensure all original tags remain attached and the garment is in its original packaging.
Initiate Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Package
Securely pack the items in their original shipping box, ensuring the shirt is folded correctly to prevent damage during transit.
Ship Item
Send the package via a trackable shipping service to our designated returns center; please note that customers are responsible for return shipping costs.
Receive Refund
Once our quality control team inspects and approves the returned items, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing